Quickbooks Error 3120

What does QuickBooks Error 3120 mean?

While income orders or buy orders are fulfilled, an invoice or bill/object receipt is synchronized to QuickBooks from rapid stock and connected to the originating transaction. If the originating transaction has been destroying or manually marked closed, you receive the following error pop up message:  Quickbooks Error code 3120: object now not located. To see the errors, from Service Monster, go to Orders > QuickBooks Export and click the following tabs:

• Non-Posted Invoices
• Non-Posted Payments

3120: Order number XXXXX: Object “XXXX-XXXXXXXXXX” specified in the request cannot be found.

Why It Occurs:

• The user gets an error when sending an invoice from BillQuick to QuickBooks.
• This error is referencing a QBLinkID in the Project table of the BillQuick database that has no matching link in QuickBooks. This can happen if a project sent to QuickBooks was later deleted or merged there.
• The original transaction has been deleted or modified in QuickBooks. The sales order in rapid inventory is orphaned and you'll be unable to close it via syncing.  This makes it impossible for Web Connector to link the transactions. Deleted orders will not sync back to QuickBooks and the transactions will be orphaned in Web Connector.

How to fix it?

You can resolve this issue in the following way:

Step 1: Verify if the payment is already created in QuickBooks or manually create the payment in QuickBooks.

Step 2: Mark the payment as Posted in Service Monster so it no longer tries to transfer with Web Connector.

If you still getting the same problem you can touch with us with our toll-free number @ +1-844-551-9757. We have a professional team member and we provide tech support QuickBooks Enterprise Support where you will resolve your entire query related to QuickBooks